Hospitality & Travel

Ever since 9/11, the hospitality and travel industry has taken a hit. Not only that, airlines seems to be their own worst enemy with canceled flights, bad public relations and surcharges for baggage (which has created a whole new set of customer service issues). Planning a trip isn't easy. From booking a flight, hotel or a car, deciding which sites to see, selecting restaurants, changing currency, timing it all ... well, you can see how it can all go wrong. Our clients see that too. That's why they have engaged us to work with them on valued solutions for their clients.

Our Hospitality & Travel Clients

Australian Pacific Touring Bing Travel
Marriott  

Kroll

"Using the six growth path framework, our team was able to pinpoint exactly where an acquisition target fit into our overall market strategy. Knowing where it fit and what needs the company could help us potentially address, we were able to make an informed M&A decision."

Ben Allen

Microsoft Corporation

"The ODI approach enabled us to pull a valuable offering together and reframe our marketing message from an upgrade offering to a PC lifecycle management offering. Growth is not always about finding 'big bang' new ideas."

Dave Wascha

FREE DOWNLOAD - Giving Customers a Fair Hearing

FREE DOWNLOAD - Giving Customers a Fair Hearing

Learn more about Outcome-Driven Innovation by downloading our articles published in MIT Sloan Management Review.

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